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Sukoon Support

Need help with Sukoon?

If a puzzle does not respond as expected, your progress looks wrong, or you want to report a bug, email oddbjorn@fablelabs.no.

Helpful details to include

  • What happened and what you expected
  • The level number, if relevant
  • Your iPhone or iPad model
  • Your iOS or iPadOS version
  • The Sukoon version and build number, if available
  • A screenshot, if the problem is visible

Quick checks

  • A tile does not turn: tap once near the centre of the tile, then wait for the short rotation animation to finish.
  • Progress looks outdated: return to the home screen and reopen the puzzle.
  • Replay a completed level: choose Play Again from the completion screen.

For information about data handling, read the Sukoon Privacy Policy.